Managing Difficult Conversations Workshop

Avoiding hard conversations doesn’t make problems go away; it makes them worse. Resentment builds, clarity fades, and opportunities slip through the cracks. This workshop is designed to solve that problem. You’ll learn how to approach difficult discussions with clarity, empathy, and purpose. We’ll explore how emotions shape communication, how to avoid the “four horsemen” that derail dialogue, and how to stay focused on outcomes without damaging relationships. Whether it’s performance feedback, conflict resolution, or sensitive team dynamics, you’ll leave with the tools to lead conversations that move things forward, not sideways.